Benz Rental Bali Terms & Conditions
Terakhir diperbarui: 25 May 2026
Last updated: 25 May 2026
Welcome to Benz Rental Bali / Benzride.com ("Benzride", "we", "our", or "us"). By renting a scooter or motorcycle from us, you agree to comply with the following Terms & Conditions. Please read them carefully before making a reservation.
1. Rental Requirements
To rent a vehicle from us, customers must:
- Be at least 18 years old.
- Present a valid passport, KTP, or government-issued identification.
- Hold a valid motorcycle driving license.
- International customers are responsible for ensuring they have the appropriate driving permit required under Indonesian regulations.
- Provide accurate personal information during the booking process.
- Accept responsibility for the vehicle during the rental period.
Benz Rental Bali / Benzride reserves the right to refuse rental services if required documents are not provided or if the customer is deemed unfit to operate a vehicle safely.
2. Vehicle Use
The rented vehicle may only be used by the registered renter. The following activities are strictly prohibited:
- Off-road riding.
- Racing, competitions, or stunt riding.
- Carrying passengers beyond legal limits.
- Subletting or lending the vehicle to another person.
- Using the vehicle for illegal activities.
- Riding under the influence of alcohol, drugs, or any impairing substances.
Any violation may result in termination of the rental agreement without refund.
3. Deposit Policy
Customers are required to pay a refundable security deposit of Rp1,000,000 per bike. The deposit serves as security against vehicle damage, traffic fines, missing accessories or equipment, late return fees, and breach of the rental agreement. Deposits are refunded after the vehicle is returned and inspected, subject to any applicable deductions.
4. Late Return Policy
Vehicles must be returned at the agreed date and time.
| Delay period | Charge |
|---|---|
| Up to 1 hour | Grace period (subject to approval) |
| 1–4 hours | 50% of daily rental rate |
| 4–12 hours | Full additional rental day |
| More than 12 hours | Full additional rental day |
Repeated or excessive delays may result in penalties or future booking restrictions.
5. Traffic Violations & Fines
The renter is fully responsible for traffic tickets, parking violations, toll charges, and government penalties. Any fines incurred during the rental period must be paid by the renter.
6. Damage & Liability
The renter is responsible for any loss or damage occurring during the rental period, except as covered under the selected protection option. Full damage charge examples and current rates are shown on the Protection Choices page.
7. Refunds & Cancellations
See the dedicated Cancellation Policy page for full details.
8. Privacy Policy
See our dedicated Privacy Policy page for details on what information we collect and how it's used.
9. Limitation of Liability
Benz Rental Bali / Benzride shall not be liable for personal injury resulting from negligent or unlawful vehicle operation, loss of personal belongings, delays caused by weather, traffic, road conditions, or force majeure events, or costs incurred due to accidents caused by renter negligence.
10. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia. Any disputes arising from these Terms shall be resolved through negotiation first and, if necessary, through the competent courts of Indonesia.
Contact Information
Benz Rental Bali / BENZRIDE, operated by PT Malaya Benz Group
St Uluwatu 2 No. 6, Jimbaran, Badung, Bali 80361, Indonesia
WhatsApp: +62 818 540 525
Email: hello@benzride.com / benzrentalbali@gmail.com