Protection Choices
Ogni noleggio include una delle nostre tre opzioni di protezione. Scegli il livello di copertura adatto al tuo viaggio prima di prenotare. Si tratta di opzioni di protezione, non di un prodotto assicurativo.
Deposit Protection
Rp1,000,000 refundable deposit
No protection fee. The full security deposit is held and the customer is responsible for all repair costs, deducted from the deposit.
Optimal Protection
Rp1,000,000 protection fee
Reduced liability for major damages, designed to minimize repair expenses.
Full Protection
Rp2,500,000 protection fee
No additional payment for covered accidental damages.
Example: minor damage (Rp250,000 repair cost)
- Deposit Protection: deposit Rp1,000,000, repair deduction Rp250,000, refund Rp750,000.
- Optimal Protection: protection fee Rp1,000,000 paid, customer pays repair cost Rp250,000.
- Full Protection: protection fee Rp2,500,000 paid, no additional payment required.
Example: major damage (Rp6,000,000 repair cost)
- Deposit Protection: deposit Rp1,000,000, additional repair payment Rp5,000,000.
- Optimal Protection: protection fee Rp1,000,000 paid, customer pays only Rp2,500,000.
- Full Protection: protection fee Rp2,500,000 paid, no additional payment required.
Protection exclusions
All protection coverage becomes invalid under the following circumstances:
- Tire damage.
- Off-road use.
- Failure to report an incident within 12 hours.
- Riding under the influence of alcohol or drugs.
- Illegal or reckless use of the vehicle.
- Theft of the vehicle.
- Total loss of the vehicle.
- Intentional damage.
- Use by unauthorized drivers.
In these cases, the renter is fully responsible for all associated costs.
Damage charge reference
Estimated repair or replacement costs. Actual charges vary by vehicle model and extent of damage.
| Item | Charge |
|---|---|
| Minor scratch (small area) | Rp250,000 |
| Medium scratch / repaint required | Rp500,000 |
| Deep scratch or cracked panel | Rp750,000 – 1,500,000 |
| Complete body panel replacement | Rp1,500,000 – 3,000,000 |
| One side mirror | Rp250,000 |
| Premium scooter mirror (NMAX / PCX) | Rp350,000 |
| Pair of mirrors | Rp500,000 – 700,000 |
| Front indicator light | Rp250,000 |
| Rear indicator light | Rp250,000 |
| Tail light assembly | Rp500,000 |
| Headlight assembly | Rp750,000 – 2,500,000 |
| Minor engine repair (misuse) | Rp1,000,000 – 3,000,000 |
| Major engine repair (misuse) | Rp3,000,000 – 10,000,000 |
| Engine replacement | Based on actual repair cost |
| Standard helmet | Rp500,000 |
| Premium helmet | Rp1,000,000 |
| Phone holder | Rp250,000 |
| Raincoat | Rp150,000 |
| Luggage rack / accessories | Actual replacement cost |
| Standard key replacement | Rp500,000 |
| Smart key replacement | Rp1,500,000 – 3,500,000 |
| ECU / key reprogramming (if required) | Actual repair cost |
Additional charges
The renter may also be responsible for:
- Vehicle towing costs
- Recovery costs
- Administrative fees
- Loss of rental income while the vehicle is under repair
These charges will be assessed and documented by Benz Rental Bali / Benzride based on the actual condition of the vehicle.